Secure, Seamless Payments with 3CLogic Voice AI Contact Center and Sycurio.

Deliver secure, PCI-compliant voice and digital payment experiences—directly within your existing contact center and CRM workflows. The integration of 3CLogic’s Voice AI and Contact Center capabilities with Sycurio’s secure payment solutions offers a powerful, flexible, and compliant way to handle transactions across every channel.

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Key Benefits and Capabilities

• PCI DSS Compliance, Simplified
  Protect your brand, agents, and customers by ensuring full PCI DSS compliance. Shield sensitive cardholder data during payment interactions—whether agent-assisted or automated—while accelerating transaction times and minimizing risk exposure.

• Native Integration with CX & CRM Platforms
  Seamlessly embed secure payment capabilities into your existing CX platforms, including ServiceNow, Salesforce, and SAP. Sycurio’s solution integrates natively with 3CLogic’s CTI, ensuring sensitive payment data is never exposed in call recordings or CRM logs.

• Voice & IVR Payment Options
  Enable customers to make secure payments through voice self-service leveraging 3CLogic’s Voice AI. Free up live agents by handling routine transactions through automated workflows, reducing operational costs and wait times.

• Secure Agent-Assisted Payments
  Allow agents to assist customers through the payment process without ever accessing or seeing sensitive data. Support ACH and credit card payments with real-time redaction and full compliance built into the interaction.

• SMS-Based Payments for Anytime, Anywhere Access
  Empower customers to complete payments on their terms with secure, PCI-compliant SMS payment links. Configurable options include expiration dates, password protection, and inactivity timeouts to enhance both convenience and security.

• Global Payment Reach
  Connect with over 30+ global payment service providers (PSPs) including Mastercard, Stripe, PayPal, Fiserv, HostedPCI, and more—giving you the flexibility to transact securely across markets and regions.

Secure Payments Solution for ServiceNow with 3CLogic AI Contact Center

Enhance your ServiceNow workflows with secure, PCI-compliant payment capabilities—natively integrated into 3CLogic’s ServiceNow-certified Advanced Platform AI Contact Center solution for ServiceNow – powered by Sycurio.

Together, 3CLogic and Sycurio offer a fully integrated solution that brings real-time voice, intelligent self-service, and secure transaction processing directly into the ServiceNow ecosystem—eliminating the need for third-party tools or disconnected payment flows.

• Embed secure payment options directly into CRM, IT, or HR workflows.
• Maintain clean and compliant service records with masked payment details.
• Drive faster resolution times and enhance agent productivity.
• Deliver a consistent, secure omnichannel experience

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